Responsible Gambling

Shikaka takes responsible gambling seriously. We provide a secure environment where players can enjoy casino games while maintaining control over their gambling activities. Our platform includes comprehensive tools and resources designed to help you gamble responsibly and recognise when gambling might be becoming problematic.

We monitor player behaviour patterns and may reach out if we notice concerning changes in your gambling habits. Our customer support team receives regular training on responsible gambling practices and can provide guidance when you need assistance managing your account or gambling activities.

Problem gambling can develop gradually and may not be immediately obvious. Warning signs include spending more money than you can afford to lose, chasing losses by increasing bet sizes, gambling to escape problems or negative emotions, and neglecting work, family, or social responsibilities due to gambling activities.

Other indicators include borrowing money to gamble, lying about gambling activities to friends or family, feeling anxious or irritable when unable to gamble, and experiencing mood swings related to gambling wins and losses. If you recognise these patterns in your behaviour, it may be time to seek support and implement protective measures.

Successful responsible gambling requires treating casino games as entertainment rather than a way to make money. Set a budget before you start playing and stick to it regardless of wins or losses. Never gamble with money you cannot afford to lose, including funds needed for essential expenses like rent, bills, or groceries.

Take regular breaks during gambling sessions and avoid gambling when you are stressed, depressed, or under the influence of alcohol or drugs. Keep track of the time you spend gambling and ensure it does not interfere with other important activities or relationships in your life.

Shikaka offers several limit-setting tools to help you control your gambling expenditure. You can set daily, weekly, or monthly deposit limits that prevent you from adding more funds to your account once the limit is reached. These limits take effect immediately and can only be increased after a cooling-off period.

Loss limits help you control how much money you can lose over a specific period, while wager limits restrict the total amount you can bet. Once any limit is reached, you will be unable to continue gambling until the time period resets. You can decrease these limits at any time, but increases require a waiting period to take effect.

When you need a break from gambling, you can request a time-out period ranging from 24 hours to several weeks. During this time, you cannot access your Shikaka account or place any bets. Your account remains active, and any remaining balance is preserved, but all gambling activities are suspended.

Cool-off periods provide a longer break, typically lasting one to six months. These periods give you time to reassess your gambling habits and seek support if needed. You can contact customer support to discuss your options and find the most appropriate time-out duration for your situation.

Self-exclusion is the strongest protective measure available, permanently closing your account for a minimum period of six months. Once you request self-exclusion, you cannot access your account, place bets, or receive promotional materials from Shikaka. Any remaining account balance will be returned to you through your preferred payment method.

Self-exclusion periods can range from six months to several years, or can be permanent. During the exclusion period, we will not accept any attempts to reopen your account or create new accounts. If you wish to return to gambling after the exclusion period ends, you must contact our support team and may be required to provide evidence that you can gamble responsibly.

Shikaka strictly prohibits gambling by anyone under 18 years of age. We use age verification systems to confirm player identity and age during the registration process. If we discover that a minor has accessed our platform, we immediately close the account and return any deposited funds.

Parents and guardians can protect minors by using parental control software and monitoring internet usage. Keep your account login details secure and log out completely after each session. If you suspect a minor has accessed your account or created their own account, contact our customer support team immediately.

Reality check notifications appear at regular intervals during your gambling sessions to remind you how long you have been playing and how much you have spent. These pop-up messages help you maintain awareness of your gambling activity and make informed decisions about whether to continue playing.

You can customise the frequency of these reminders or disable them entirely, though we recommend keeping them active. The notifications display your session duration, net wins or losses, and provide quick access to account limits and responsible gambling tools.

Regular self-assessment helps you evaluate your gambling habits and identify potential problems before they become serious. Consider questions about your motivations for gambling, the impact on your finances and relationships, and whether you feel in control of your gambling activities.

Honest self-reflection includes examining whether you gamble to escape problems, if you have tried unsuccessfully to reduce your gambling, and whether gambling causes you stress or anxiety. If your self-assessment reveals concerning patterns, consider using the protective tools available on your Shikaka account or seeking professional support.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)